EnergyHost provides a 30-day money-back guarantee for shared, premium, and cloud hosting accounts. The following are eligibility requirements for the money-back guarantee. Customers must meet all eligibility requirements in order to be awarded a refund as per our money-back guarantee.
You have not been a customer of EnergyHost in the past. Abuse or misuse has not occurred on your service (see Account Security and EnergyHost systems, CPU, Bandwidth, and Disk Usage). You have not initiated a dispute or chargeback. You have been a customer in good standing of the service for no less than 20 days and no more than 30 days. A money-back guarantee applies to the base of the yearly billing cycle. Any violations of this agreement will waive your right to a refund.
There will be no Refunds for Domain Registration, Renewals, Domain Transfers.
All refunds are at the sole discretion of Energy Host, including fees associated with primary services, additional features, and any setup fees previously assessed.